The 2015 Draft Appendix III/M-13 Handbook was released on
01/21/2020. You can
download the entire handbook, and/or view the record types and their associated exhibits individually
from the table below. The handbook files are available in Adobe PDF file format.
NOTE: If you have any problems with any of the records, please email RAVB Staff.
|Last Updated||File Link||Document Description|
|07/03/2019||ZIP||Full handbook in compressed ZIP file format (1.1M )|
|07/03/2019||PDF||Detailed Listing of Changes to the M-13 Handbook|
|COMPREHENSIVE INFORMATION MANAGEMENT SYSTEM (CIMS)|
|POLICYHOLDER TRACKING SYSTEM (PHTS)|
|07/03/2019||PDF||Policyholder Tracking Experience Inquiry - Type 81 - Output Format|
|REGIONAL OFFICE EXCEPTIONS (ROE)|
Click to return to the main M-13 document index.