BULLETIN NO.: MGR-95-018 TO: All Reinsured Companies All Risk Management Field Offices CFSA Headquarters, Program Delivery and Field Operations FROM: Kenneth D. Ackerman Acting Deputy Administrator SUBJECT: Wheat Appraisal Monitoring Program in Colorado, Kansas, Missouri and Nebraska BACKGROUND: The wheat crop in the Midwestern Region of the United States has experienced moderate to severe damage. A widespread freeze in early April, drought conditions last fall, and insect infestation has affected a large number of the wheat acreage in the region. The Risk Compliance Division has received reports that allege low or inaccurate appraisals have been made. ACTION: Beginning today and for the remainder of the 1995 insurance period, the Federal Crop Insurance Corporation's (FCIC) Risk Compliance Division will conduct a review to monitor wheat appraisals in Colorado, Kansas, Missouri and Nebraska. The purpose of the review is: (1) to determine if wheat acreage is being released with low or inaccurate appraisals, assessed for production to count; (2) to assess compliance with NCIS Bulletin No. 95055 and Informational Memorandum R&D-95-021; and (3) to determine who the approved wheat appraisal procedures were followed. FCIC's Risk Compliance Division will monitor CFSA/RSO and company performed reappraisals of unharvested wheat acreage. The Kansas City Compliance Office (KCO) will oversee this initiative, in cooperation with the CFSA County Offices and reinsured company field supervisors/representatives. Reappraisals of wheat acreage will be conducted by Loss Adjustment Contractors and company field supervisors/representatives. Attached is an outline of the procedures and appraisal performance tolerances to be followed during the course of the review. The KCO will be responsible for the logistical details related to these procedures. Attachment ----------------------------------------------------------------------------- MGR-95-018 ATTACHMENT I STEPS TO FOLLOW DURING THE WHEAT APPRAISAL MONITORING PROGRAM: 1. CFSA/RSO and companies will inform loss adjusters not to finalize wheat claims (release acreage) at the field level. These claims should be finalized at the CFSA/RSO and company level. Loss adjusters should advise insureds to keep representative samples/acreage intact until it is released by the cfsa/rso and/or company. 2. CFSA/RSO and companies will provide the KCO with appraisal information worksheets via mail or fax at the following address: USDA/ Federal Crop Insurance Corporation Compliance Field Office P. O. Box 419293 Kansas City, Missouri 64141 Phone Number: (816) 926-7963 Fax Number: (816) 926-5186 KCO will review the Worksheets upon receipt and notify the CFSA/RSO and/or companies within one (1) business day which policies have been selected for reappraisal. Worksheets received after 3:00 pm will be reviewed the next business day. Exhibit 1 is the worksheet to be completed for the review. 3. CFSA/RSO and companies should release acreage (finalize claim) for those policies not selected for reappraisal once notified by the KCO. 4. KCO will coordinate and monitor reappraisals with cfsa/rso and company field supervisors/representatives within two (2) business days of policy selection and CFSA/RSO and/or company notification. CFSA/RSO and companies should provide KCO with the name and location of field supervisors/representatives and loss adjustment contractors (point of contact) who will be responsible for conducting reappraisals. 5. KCO should be notified of quality control reviews and preharvest and growing season inspections conducted by the CFSA/RSO and/or companies and provided a copy of the findings. ----------------------------------------------------------------------------- MGR-95-018 ATTACHMENT II THE TOLERANCE POLICY FOR DETERMINING WHEN AN APPRAISAL IS UNACCEPTABLE WILL BE AS FOLLOWS: 1. FCIC-approved policies and procedures were not followed, resulting in a difference of any amount between the findings made by a reappraisal and an original appraisal of any amount. 2. FCIC-approved policies and procedures were followed: A difference of 10 percent or more exists between the results of a reappraisal and that of an original appraisal of 20 bushels or greater. A difference of 2 bushels or more exists between the results of a reappraisal and that of an original appraisal of less than 20 bushels. When a unit is reappraised and found to contain a determination that is unacceptable, it will be defined to be incorrect. All differences in a unit loss determination defined to be incorrect will be corrected by the CFSA/RSO and/or company. ----------------------------------------------------------------------------- (Exhibit #1 "1995 Wheat Crop Reviews" is unavailable in text format.)